Disability Discrimination Policy

Phonics International Limited

1. Introduction

Phonics International Limited is committed to ensuring that individuals with disabilities are treated fairly and are not subject to discrimination. We aim to provide inclusive access to our educational resources, training, and services.


2. Scope

This policy applies to all services provided by Phonics International Limited, including:

  • phonicstrainingonline.com
  • nononsensephonics.com
  • phonicsintervention.org
  • floppysphonics.com
  • debbiehepplewhitehandwriting.com
  • phonicsinternationalpreschool.com
  • syntheticphonics.com
  • teachyourchildtoread.co.uk

It applies to all users, customers, partners, and any individuals engaging with our services.


3. Legal Framework

This policy is guided by the principles of the Equality Act 2010, which protects individuals from discrimination on the basis of disability.


4. Definition of Disability

For the purposes of this policy, a disability is defined in line with UK legislation as:

A physical or mental impairment that has a substantial and long-term adverse effect on a person’s ability to carry out normal day-to-day activities.


5. Policy Statement

Phonics International Limited will:

  • Not discriminate against any individual on the basis of disability
  • Take reasonable steps to ensure that disabled users can access our services
  • Promote an inclusive and supportive environment for all users
  • Respond appropriately to individual needs where these are made known

6. Reasonable Adjustments

We recognise our responsibility to make reasonable adjustments where possible. This may include:

  • Providing alternative formats of materials where practicable
  • Offering additional support in accessing online training
  • Responding to accessibility-related requests in a timely manner
  • Considering individual circumstances on a case-by-case basis

Users are encouraged to contact us to discuss any specific requirements.


7. Accessibility of Online Services

We aim to ensure that our websites and training platforms are:

  • Clear and easy to navigate
  • Compatible with commonly used devices and browsers
  • Designed with readability and usability in mind

While we strive to meet accessibility expectations, we acknowledge that improvements may be ongoing and welcome feedback.


8. Responsibilities

Phonics International Limited is responsible for:

  • Implementing and maintaining this policy
  • Ensuring that any concerns raised are handled appropriately
  • Reviewing practices to improve accessibility and inclusion

9. Raising Concerns

Any concerns relating to disability discrimination or accessibility may be raised via:

All concerns will be handled sensitively and in accordance with our Complaints Policy.


10. Monitoring and Review

We are committed to ongoing review and improvement of our accessibility and inclusion practices.


11. Contact

Phonics International Limited
Email: support@phonicsinternational.com


12. Policy Review

Last reviewed: April 2026
Next review due: April 2027